Resort
Packages and activities — built on the Hospitality core template and adapted to how your resort actually operates. Run your store with stock, sales and the team working from one workspace built for how hospitality operates.
Resort workspace preview
One workspace, your way
About Resort
A resort sells an integrated experience — accommodation, dining, activities and wellness services wrapped into packages that guests book as a whole. Delivering on that promise requires seamless coordination between reservations, food and beverage, recreation and housekeeping — departments that in many resorts operate in their own silos and communicate reactively rather than proactively.
The operational reality
A couple books a honeymoon package that includes a welcome dinner, a spa treatment and a sunset activity. Each of those components sits in a different departmental diary. When one element has to change — the spa is overbooked, the weather cancels the activity — the guest finds out on the day rather than in advance. Revenue management across accommodation rates, package inclusions and ancillary spend is analysed monthly at best.
Where growth bottlenecks
- Package inclusions managed across departmental systems — no single guest itinerary visible across teams
- Activity and ancillary service availability not connected to reservation — overbooking of inclusions common
- Guest preference and celebration occasion records not systematically captured and acted on
- Revenue per guest analysis across accommodation and ancillary spend not available for pricing decisions
How ConfigBiz helps a resort
Starts from the Hospitality core — shared capabilities, terminology and workflows — then configures for resort: specific fields, approval steps and reports. You describe your actual operation and LearnBiz AI proposes the precise setup, so the system mirrors how you already work and grows as you evolve.
What resort needs to manage
These are the capabilities configured for this template. Start with them, then adjust to your process — nothing invented, only what a resort actually uses.
People
Keep the team organized and shifts covered.
Recruitment
Hire the people you need without losing track of candidates.
Contacts & CRM
Contacts & CRM keeps the operational detail in one place.
Products & Services
Products/Services keeps the operational detail in one place.
Sales
Keep orders and revenue moving through the business.
Operations
Run day-to-day work without things slipping.
How ConfigBiz fits resort
Start from the Hospitality core (shared capabilities, terminology, workflows) then configure for resort: fields, approvals and reports specific to your operation. ConfigBiz gives you full control to create the exact workflows and reports you need in your resort business and the way your team prefers since.