Veterinary
Patients, vaccinations and boarding — built on the Healthcare core template and adapted to how your veterinary actually operates. Run your store with stock, sales and the team working from one workspace built for how healthcare operates.
Veterinary workspace preview
One workspace, your way
About Veterinary
A veterinary practice manages multiple patients per owner, a complex dispensary, surgical bookings and the very specific compliance requirements around controlled medicines. The practice that keeps vaccination schedules, medication histories and surgical records organised without duplication has healthier patients, happier owners and lower medico-legal risk.
The operational reality
Reception is checking animals in, managing call-backs from owners wanting medication refills and booking post-surgical check-ups while the vet is in consultations. Vaccination reminder cards go out by post once a month but many owners never see them. The dispensary holds scheduled drugs that require prescription records and dispensing logs. Boarding pets overlap with the appointment schedule in ways that aren't always visible to reception.
Where growth bottlenecks
- Vaccination and preventive care recall not linked to patient records — reminders sent by blanket list rather than individually targeted
- Controlled drug dispensing log maintained in a separate physical register that's not searchable
- Surgical booking not linked to pre-operative checks, anaesthetic protocol or post-op callback scheduling
- Multi-pet households managed as separate records with no link to the owner account for unified billing
How ConfigBiz helps a veterinary
Starts from the Healthcare core — shared capabilities, terminology and workflows — then configures for veterinary: specific fields, approval steps and reports. You describe your actual operation and LearnBiz AI proposes the precise setup, so the system mirrors how you already work and grows as you evolve.
What veterinary needs to manage
These are the capabilities configured for this template. Start with them, then adjust to your process — nothing invented, only what a veterinary actually uses.
People
Keep the team organized and shifts covered.
Recruitment
Hire the people you need without losing track of candidates.
Contacts & CRM
Contacts & CRM keeps the operational detail in one place.
Products & Services
Products/Services keeps the operational detail in one place.
Operations
Run day-to-day work without things slipping.
Scheduling & Appointments
Appointments keeps the operational detail in one place.
How ConfigBiz fits veterinary
Start from the Healthcare core (shared capabilities, terminology, workflows) then configure for veterinary: fields, approvals and reports specific to your operation. ConfigBiz gives you full control to create the exact workflows and reports you need in your veterinary business and the way your team prefers since.